Privacy Policy
1. Information We Collect
- Name, email address, and telephone number
- Age range and location
- Relationship goals and compatibility preferences
- Consultation notes and information voluntarily provided
- Payment information processed securely by third-party providers
- Website usage data collected via cookies
Due to the personalised nature of matchmaking services, information may include sensitive personal insights such as lifestyle preferences and relationship goals. This information is handled with strict confidentiality.
2. How We Use Your Information
- Arrange and conduct private consultation
- Assess suitability for membership
- Provide personalised matchmaking services
- Communicate regarding consultations and membership
- Maintain service quality and operations
- Comply with legal obligations
3. Confidentiality
- Personal information is handled with strict confidentiality
- Limited profile details may be shared with potential matches only with your consent
- Contact details are shared only when both parties agree
4. Legal Basis for Processing
- Consent
- Performance of a contract
- Legitimate business interests
- Legal compliance obligations
5. Third-Party Providers
- We may use trusted providers such as payment processors, hosting services, and communication platforms
- These providers are required to protect your data
6. Data Retention
- Personal information may be retained for up to six years where necessary for legal or contractual purposes
7. Your Rights
- Access your personal data
- Correct inaccurate information
- Request deletion of data
- Restrict or object to processing
- Lodge a complaint with the ICO